In 2020, CrisisCon will be a roundtable event on Nov. 10.
Answering the Call: A Round Table on Understanding the Impact of COVID-19 on Crisis Centers
Tuesday, November 10, 2020
1-3pm EST; 12-2pm CST; 10am-12pm PST
When COVID-19 came to the U.S., every business began to quickly adapt to the changing environment, and crisis call centers were no exception. But as essential service providers, crisis centers remained operational in a different way with the same resources. But how? And as the pandemic has pressed on with no real end in sight, can centers sustain these temporary measures into a new normal for crisis services? Join this dynamic roundtable discussion as we unpack the struggle, the lessons, and the hope experienced by crisis centers nationally.
Moderator: Travis Atkinson, TBD Solutions
Panelists:
Agenda
Thanks to the generosity of Lifeline, this event is free and there is no need to register. You do not have to be a NASCOD member, an ICH center, or a Lifeline center to join. Just put the webinar link below (also in the attachment) in your calendar and feel free to spread the word. We look forward to seeing all of you on November 10!
Answering the Call: A Round Table on Understanding the Impact of COVID-19 on Crisis Centers
Tuesday, November 10, 2020
1-3pm EST; 12-2pm CST; 10am-12pm PST
When COVID-19 came to the U.S., every business began to quickly adapt to the changing environment, and crisis call centers were no exception. But as essential service providers, crisis centers remained operational in a different way with the same resources. But how? And as the pandemic has pressed on with no real end in sight, can centers sustain these temporary measures into a new normal for crisis services? Join this dynamic roundtable discussion as we unpack the struggle, the lessons, and the hope experienced by crisis centers nationally.
Moderator: Travis Atkinson, TBD Solutions
Panelists:
- Amnah Wheeler, The Harris Center
- April Foreman, Veterans Crisis Line
- Julie Mullane, Veterans Crisis Line
- John Draper, National Suicide Prevention Lifeline
- Kristin Vernon, Headquarters Counseling Center
Agenda
- Learn about the results of COVID-19 Crisis Call Center Survey
- Receive key updates on the progress of 988 legislation and its impact on crisis centers
- Experience a panel discussion of crisis center professionals describe their unique experiences during COVID-19
- Participate in a global café discussion with fellow crisis call centers
Thanks to the generosity of Lifeline, this event is free and there is no need to register. You do not have to be a NASCOD member, an ICH center, or a Lifeline center to join. Just put the webinar link below (also in the attachment) in your calendar and feel free to spread the word. We look forward to seeing all of you on November 10!
Past Conferences
2019 - Reaching the Summit: Innovate to Elevate, Salt Lake City, UT
2018 - Gateway to Gold: Setting the Standard, St. Louis, MO
2017 - Unity in Hope--The National Crisis Center Conference, Buffalo, NY
2016 - Inspiring Hope--The National Crisis Center Conference, Phoenix, AZ
2015 – Driving Change in your Community, Detroit, MI
2014 – A Grand Ole Opportunity: Creating Harmony in Your Crisis Center, Nashville, TN
2013 – Energizing the Life of the Crisis Center, Rochester, NY
2012 – Structuring Your Center for Success!, Albuquerque, NM
2019 - Reaching the Summit: Innovate to Elevate, Salt Lake City, UT
2018 - Gateway to Gold: Setting the Standard, St. Louis, MO
2017 - Unity in Hope--The National Crisis Center Conference, Buffalo, NY
2016 - Inspiring Hope--The National Crisis Center Conference, Phoenix, AZ
2015 – Driving Change in your Community, Detroit, MI
2014 – A Grand Ole Opportunity: Creating Harmony in Your Crisis Center, Nashville, TN
2013 – Energizing the Life of the Crisis Center, Rochester, NY
2012 – Structuring Your Center for Success!, Albuquerque, NM