Frequently Asked Questions
Do you have a mobile app?
Yes! We encourage you to download our mobile app through Whova to get the most up-to-date information and connect with other CrisisCon attendees!
Yes! We encourage you to download our mobile app through Whova to get the most up-to-date information and connect with other CrisisCon attendees!
Are you selling CrisisCon merch on-site?
We will have limited stock of our CrisisCon T-shirt on-site for purchase, but please visit the "Merchandise" page on our website to purchase a T-shirt ahead of time and pick it up in Atlanta!
We will have limited stock of our CrisisCon T-shirt on-site for purchase, but please visit the "Merchandise" page on our website to purchase a T-shirt ahead of time and pick it up in Atlanta!
Where can I see CrisisCon26's photography from the event?
Event photography will be posted to the homepage of our website after the event.
Event photography will be posted to the homepage of our website after the event.
I'd like to purchase an add-on for an existing registration order but am having difficulty doing so through the registration page. How can I purchase a ticket add-on?
If you already have an existing registration but would like to purchase a ticket add-on, you may do so by logging in here. You will need to log in using the email that you used to purchase the existing registration.
If you already have an existing registration but would like to purchase a ticket add-on, you may do so by logging in here. You will need to log in using the email that you used to purchase the existing registration.
When should I plan to arrive in Atlanta?
We recommend arriving in Atlanta on Monday, October 5th, to take full advantage of the scheduled conference activities. Those planning to attend the Welcome Reception should arrive by 3 pm to allow time to check in and get prepared.
If you plan to attend any of the pre-conference sessions, you should arrive on Sunday, October 4th.
We recommend arriving in Atlanta on Monday, October 5th, to take full advantage of the scheduled conference activities. Those planning to attend the Welcome Reception should arrive by 3 pm to allow time to check in and get prepared.
If you plan to attend any of the pre-conference sessions, you should arrive on Sunday, October 4th.
When does the conference begin at the Hilton Atlanta?
CrisisCon begins on Monday, October 5th, at 5 pm with a Welcome Reception.
Conference sessions begin on Tuesday, October 6th, at 8:30 am.
CrisisCon begins on Monday, October 5th, at 5 pm with a Welcome Reception.
Conference sessions begin on Tuesday, October 6th, at 8:30 am.
Are there any pre-conference sessions?
We currently have two pre-conference sessions taking place:
We currently have two pre-conference sessions taking place:
- Recovery-Oriented Threat Management: How Mental Health Agencies Can Detect, Assess, and Resolve Threats to Their Staff, Clients, and Communities
- Monday, October 5th | 1:00 pm - 5:00 pm
- 988 Network Pre-CrisisCon Convening
- Monday, October 5th | 9:00 am - 1:00 pm
What kinds of things are there to do in Atlanta??
From adventurous amusement parks to humbling history tours, Atlanta offers a long list of attractions that’ll suit everyone. For a full list of recommendations and city guides, check out Discover Atlanta
If you are planning to extend your time in Atlanta, we do have limited available rooms at the group rate, pre- and post-CrisisCon, and suggest you book your room as soon as possible!
From adventurous amusement parks to humbling history tours, Atlanta offers a long list of attractions that’ll suit everyone. For a full list of recommendations and city guides, check out Discover Atlanta
If you are planning to extend your time in Atlanta, we do have limited available rooms at the group rate, pre- and post-CrisisCon, and suggest you book your room as soon as possible!
I submitted a proposal to speak, but it wasn't accepted. Can I receive feedback on my proposal?
We were thrilled to receive an overwhelming number of outstanding submissions this year. While we’re unfortunately unable to offer individual feedback on proposals that were not selected, we truly appreciate the time and effort that goes into each submission.
We were thrilled to receive an overwhelming number of outstanding submissions this year. While we’re unfortunately unable to offer individual feedback on proposals that were not selected, we truly appreciate the time and effort that goes into each submission.
Are there different hotels or just the conference hotel?
All conference activities take place at the Hilton Atlanta. If their hotel rooms sell out for the conference dates, nearby hotels will be designated as overflow hotels on our website. We encourage you to book your room as soon as possible: Book a room at the Hilton Atlanta
All conference activities take place at the Hilton Atlanta. If their hotel rooms sell out for the conference dates, nearby hotels will be designated as overflow hotels on our website. We encourage you to book your room as soon as possible: Book a room at the Hilton Atlanta
How do I connect with others?
There are great opportunities to network and build connections throughout CrisisCon, including:
There are great opportunities to network and build connections throughout CrisisCon, including:
- The Welcome Reception on Monday evening
- Conference meals
- Visiting with Exhibitors
- Interactive features in the Whova mobile app, such as messaging, discussion boards, and meet-ups
What is the Welcome Reception?
The Welcome Reception is a CrisisCon tradition that allows attendees to meet, mingle, and connect before conference sessions. The reception takes place on Monday, October 5th from 5:00 to 7:30 pm. Light hors d'oeuvres and refreshments will be served, with live music and a cash bar.
The Welcome Reception is a CrisisCon tradition that allows attendees to meet, mingle, and connect before conference sessions. The reception takes place on Monday, October 5th from 5:00 to 7:30 pm. Light hors d'oeuvres and refreshments will be served, with live music and a cash bar.
Do I need a laptop at the conference sessions?
A laptop is not necessary for conference sessions. Session slides, the conference agenda, and other key conference details will be made available through the Whova mobile app.
A laptop is not necessary for conference sessions. Session slides, the conference agenda, and other key conference details will be made available through the Whova mobile app.
As a first-time attendee, what can I expect?
We’re excited to welcome you to your first CrisisCon! As a first-time attendee, you can look forward to:
We’re excited to welcome you to your first CrisisCon! As a first-time attendee, you can look forward to:
- Specially reserved tables at events to help you meet other first-timers
- A dedicated track of Crisis 101 sessions
- Dinners that offer informal networking opportunities
- A pre-conference Zoom call to help you prepare, ask questions, and connect before arriving
- An informal first-time attendee meet-up on Tuesday morning
What will the weather be like?
Southeast temperatures can vary greatly in the Fall, but average temperatures in Atlanta range from 50 degrees to 75 degrees. Please keep in mind that the temperature in the conference center can vary; layers are recommended.
Southeast temperatures can vary greatly in the Fall, but average temperatures in Atlanta range from 50 degrees to 75 degrees. Please keep in mind that the temperature in the conference center can vary; layers are recommended.
What time zone is Atlanta in?
Atlanta is in the Eastern Time Zone.
Atlanta is in the Eastern Time Zone.
What is the dress code?
Recommended attire for the conference is business casual. We encourage dressing comfortably and in layers, as room temperatures can vary greatly throughout the day. Comfortable shoes are also a good idea, since the conference venue is large and involves a fair amount of walking.
Recommended attire for the conference is business casual. We encourage dressing comfortably and in layers, as room temperatures can vary greatly throughout the day. Comfortable shoes are also a good idea, since the conference venue is large and involves a fair amount of walking.
Is there a lot of walking involved at the conference center/hotel?
There can be, but we do our best to limit that! While the meeting rooms and sleeping rooms are in the same hotel, depending on the sessions you are attending, we tried to keep everything for CrisisCon on two floors. We suggest wearing comfortable shoes when possible, and if you need any accommodations, please note that during your registration.
There can be, but we do our best to limit that! While the meeting rooms and sleeping rooms are in the same hotel, depending on the sessions you are attending, we tried to keep everything for CrisisCon on two floors. We suggest wearing comfortable shoes when possible, and if you need any accommodations, please note that during your registration.
Will there be exhibitors at the conference?
Yes! We will have 40+ of the top vendors and organizations in the industry present. They are excited to meet with you, so make sure to stop by their table to learn about new products, services, and opportunities! Exhibitors will be available from Tuesday, October 6th to Thursday, October 8th. We will post a list of all exhibitors in the mobile app.
Yes! We will have 40+ of the top vendors and organizations in the industry present. They are excited to meet with you, so make sure to stop by their table to learn about new products, services, and opportunities! Exhibitors will be available from Tuesday, October 6th to Thursday, October 8th. We will post a list of all exhibitors in the mobile app.
When is on-site registration open?
Registration is open on the following dates/times:
Monday, October 5th | 12:00 pm - 7:00 pm
Tuesday, October 6th | 7:30 am - 5:00 pm
Wednesday, October 7th | 7:30 am - 5:00 pm
Thursday, October 8th | 7:30 am - 12:00 pm
Our help desk will be staffed each day should you have any questions.
Registration is open on the following dates/times:
Monday, October 5th | 12:00 pm - 7:00 pm
Tuesday, October 6th | 7:30 am - 5:00 pm
Wednesday, October 7th | 7:30 am - 5:00 pm
Thursday, October 8th | 7:30 am - 12:00 pm
Our help desk will be staffed each day should you have any questions.
I registered but I am no longer able to attend. What is the cancellation and/or refund policy?
Your conference registration is non-refundable; however, you are welcome to transfer your ticket to a different individual until September 4, 2026. To transfer your registration, please contact [email protected].
Your conference registration is non-refundable; however, you are welcome to transfer your ticket to a different individual until September 4, 2026. To transfer your registration, please contact [email protected].
What is included in the conference registration fee?
A full registration includes access to breakout sessions from Tuesday - Thursday, including Keynotes and Plenary sessions, the Welcome Reception, and meals and breaks on Monday, Tuesday, and Wednesday (Breakfast on Monday - Wednesday, and Lunch on Monday and Tuesday).
It does not include: Access for guests, pre-conference registration, networking dinner, or apparel. These items are all available for an additional fee.
A full registration includes access to breakout sessions from Tuesday - Thursday, including Keynotes and Plenary sessions, the Welcome Reception, and meals and breaks on Monday, Tuesday, and Wednesday (Breakfast on Monday - Wednesday, and Lunch on Monday and Tuesday).
It does not include: Access for guests, pre-conference registration, networking dinner, or apparel. These items are all available for an additional fee.
I'm interested in volunteering. How do I sign up?
We have lots of moving pieces during the conference and require volunteers to commit to two shifts of 4 hours per day. As a thank you to our volunteers, we do offer a 50% discount on a full registration ticket. If you are interested in learning more, please complete the Volunteer Interest Form
We have lots of moving pieces during the conference and require volunteers to commit to two shifts of 4 hours per day. As a thank you to our volunteers, we do offer a 50% discount on a full registration ticket. If you are interested in learning more, please complete the Volunteer Interest Form
Do you offer a discount for students?
We do have a student rate of $375! Please bring your active student ID to the registration desk upon arrival.
We do have a student rate of $375! Please bring your active student ID to the registration desk upon arrival.
I want to attend CrisisCon, but I cannot be there for the entire event. What can I do?
We understand everyone has busy schedules, which is why we created the 1-Day Registration option for Tuesday, Wednesday, or a half day on Thursday. It allows you access to all the sessions, networking, and meals for that day at a reduced rate!
We understand everyone has busy schedules, which is why we created the 1-Day Registration option for Tuesday, Wednesday, or a half day on Thursday. It allows you access to all the sessions, networking, and meals for that day at a reduced rate!
I will have a guest with me - will they be able to join me at conference meals?
For anyone to access meals, breakout sessions, or special events, they will need to register and have a badge/ticket! If you have a guest who would like to access meals or the reception only, please contact [email protected] for ticket costs. If your guest would like to attend breakout sessions, they will need to register for the conference. A badge is required to access all sessions, events, and meals.
For anyone to access meals, breakout sessions, or special events, they will need to register and have a badge/ticket! If you have a guest who would like to access meals or the reception only, please contact [email protected] for ticket costs. If your guest would like to attend breakout sessions, they will need to register for the conference. A badge is required to access all sessions, events, and meals.
Any tips on traveling to Atlanta and the Hilton Atlanta?
- Flying: Hartsfield-Jackson Atlanta International Airport (ATL): The airport is 10 miles away from the Hilton Atlanta. For more information on the airport, please visit the Hartsfield-Jackson Atlanta International Airport website
- Ride Share to/from the Airport: Uber and Lyft services are available from the airport to your selected destination. Rideshare pickups occur in the North Economy lot. Passengers will proceed through North baggage claim for access to the lower-level escalators located between doors LN1. Once downstairs, follow the orange signs to the Economy lot and request a ride only after arrival at the pickup location
- Taxi to/from the Airport: Taxi service is available Taxicab service at the Domestic Terminal is located in Aisle A of the new Ground Transportation Center (GTC).
- Stalls A3 – A10: Taxis
- Local Transit to/from the Airport: The Metropolitan Atlanta Rapid Transit Authority (MARTA) operates Atlanta’s local public transportation system. For information on how to ride MARTA, download a copy of MARTA’s Ride Guide. Or, click any of the links below for specific information:
- Driving/Parking: The hotel offers self- and valet covered parking:
- Self-Parking | $40 per night
- Valet Parking | $60 per night
- Amtrak Train: Amtrak is at 1688 Peachtree St. NW in Atlanta. The phone number is (800) 872-7245. For door-to-door services to Amtrak, call A-National Management Services at (404) 941-3440. To schedule reservations, call (404) 941-3441.
Getting around safely in Atlanta
The Ambassador Force of Atlanta provides an added layer of security and directional assistance in the convention area. Ambassadors will escort visitors walking to destinations within the district. If you need an escort, call the Field Office at 404-215-9600 or text 404-732-4200. Give your name and location to the dispatcher, and a member of the Ambassador Force will respond.
You can also visit their Visitor Information kiosk at the corner of Peachtree St. and Andrew Young International Blvd.
The Ambassador Force of Atlanta provides an added layer of security and directional assistance in the convention area. Ambassadors will escort visitors walking to destinations within the district. If you need an escort, call the Field Office at 404-215-9600 or text 404-732-4200. Give your name and location to the dispatcher, and a member of the Ambassador Force will respond.
You can also visit their Visitor Information kiosk at the corner of Peachtree St. and Andrew Young International Blvd.